Privacy Policy
Last update: September 17, 2024
ENERCA is committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully, and transparently. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website or use our services.
Information We Collect
We may collect personal information such as your name, email address, phone number, and any other information you provide when you fill out forms on our website, request information, or engage with our services.
We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, operating system, and information about your visit.
Google Analytics
We use Google Analytics, a web analytics service provided by Google, Inc., to help us understand how visitors interact with our website. Google Analytics uses cookies and similar technologies to collect data such as your IP address, browser type, operating system, and details about your visit, including the pages you view and the time spent on the site.
This data helps us analyze website traffic, understand user behavior, and improve your browsing experience. Information collected by Google Analytics may be processed and stored on servers located in the United States. Google may also use this data as described in its Privacy Policy.
Cookies and Tracking Technologies
We use cookies and other tracking technologies to collect information about your activity on our website. This information may include your IP address, browser type, operating system, and information about your visit.
We use this information to improve our website and services, to analyze trends and track user movements, and to gather demographic information about our user base as a whole.
You can control the use of cookies in your web browser settings. However, please note that disabling cookies may affect the functionality of our website.
Use of Information
We use the personal information we collect for the following purposes:
- To provide and improve our services
- To communicate with you about our products, services, and offerings
- To respond to your inquiries and requests
- To conduct market research and analyze data to better understand our customers
- To comply with legal obligations and protect our rights and interests
International Data Transfers
Your personal data may be transferred outside the European Economic Area (EEA) for the purposes described in this Privacy Policy. When transferring personal data outside the EEA, we ensure that appropriate safeguards are in place to protect your data, such as entering into standard contractual clauses approved by the European Commission.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you, as long as those parties agree to keep this information confidential.
We may also disclose your personal information when required by law or to protect our rights, property, or safety, or that of others.
Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Your Rights
Under the General Data Protection Regulation (GDPR), you have the following rights regarding your personal data:
- Right to access your personal data
- Right to rectify inaccurate or incomplete personal data
- Right to erasure (right to be forgotten)
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent
If you wish to exercise any of these rights, please contact us using the information provided below.
Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements.
Children’s Privacy
Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website and/or by sending you an email notification.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:
Energy Consulting & Applications PCC (ENERCA)
120 Tsimiski St, Thessaloniki 54621, Greece
Email: info@enerca.eu
Phone: +30 2310 224545
By using our website or services, you consent to the terms of this Privacy Policy.